FAQ

Frequently Asked Questions:

How do I find the most up to date information about School's Out Fest?


Through this website and our social networks:

- Facebook

- Instagram




How can I purchase tickets?


We suggest purchasing tickets online to our event so you can reserve your preferred date/time. Tickets will also be on sale from the onsite Ticket Boxes (if the session hasn't already SOLD OUT)!

*All ticket holders are required to provide contact details for contact tracing.

Please note all tickets are the same price, whether it be an adult or child.

Tickets should be purchased through our official ticketing provider, Eventbrite.




How do I get to the School's Out Fest locations?


There are a number of ways to get here! Including car, public transport, cycling or walking.


For parking options,

Visit City of Perth Parking
For public transport options,
Visit the Transperth journey planner
For bike parking options,
Visit the City of Perth bicycle parking map




I have a media/sponsorship enquiry, who do I contact?


Please send an email to the Event Manager, Joshua Chapman: joshua@carnival.net.au




Are there any age limits or height restrictions?


Some of our Carnival Rides have height requirements and age restrictions. Please refer to the Attractions list for the suited age and height requirements of each Carnival Ride. If you have any questions regarding this feel free to contact us.




How will this event be COVID Safe?


School's Out Fest have worked extremely hard to ensure the events on offer are COVID Safe. These events have strict capacities which adhere to current COVID-19 regulations and under guidance by the WA State Government. Management have developed a COVID Safety Plan for the events.

Adequate cleaning and disinfecting will occur between sessions. Hand sanitiser stands will be readily available. Physical distancing is strongly encouraged at all times. Contact tracing will be conducted for all ticket holders. Please contact us if you have any further questions. ​




Does the event accept card and cash payments?


We recommend contactless payments, however cash is still acceptable.​




Is there an ATM at the event?


Yes, there will be an ATM at Elizabeth Quay Fun Fair and Yagan Square Sideshow Alley. There is also an ATM located inside Yagan Square, on the ground level of the Market Hall *accessable during opening hours.




I bought tickets to the wrong date/session, how do I swap?


1. Log into your Eventbrite account (using a Desktop/Laptop).
2. Select your event - School's Out Fest.
3. Click "Transfer".
4. Change the date / time.
5. Review the Transfer Summary, then choose "Continue Transfer".
6. Click "Register", then you'll receive a new order number, email confirmation, and ticket.
7. Repeat these steps for each ticket you wish to swap. Here's a step by step guide on how to transfer your tickets. Unfortunately School's Out Fest cannot assist with any ticket swaps and it must be completed by the ticket purchaser online. *Sideshow Game & Showbag vouchers don't need to be swapped, you can simply redeem these on any day through till Sunday 11 October 2020.




Do you accept Companion Cards?


Yes we do! The Companion Card passes are only valid for the following session times: - 1:30pm - 2:30pm - 3:00pm - 4:00pm - 4:30pm - 5:30pm *Subject to availability

To receive your companion card pass, please email info@schoolsoutfest.com.au with: - Your name - Mobile number - Scanned image of your Companion Card Front & Back side Please note, Companion Cards must be shown to gate staff upon entry. Failure to do so will deny entry into the venue, even if you have a Companion Card Ticket. We will get back to you within 2 working days with an access code to receive a ticket for the companion.




Will the event proceed if it is raining?


The event will proceed rain, hail or shine! There are a few marquees located at Elizabeth Quay Fun Fair for shade and shelter, however Dino-Land at Yagan Square is outdoors, due to the nature of the precinct. You can swap your tickets to another date/session by following the question above.




Do I need to print my tickets?


No, we recommend showing your tickets on your mobile device: 1) Arrive at the event 2) Open the tickets in your email OR in your Eventbrite account 3) Ensure your brightness is turned up and zoom in on the QR Code 4) Staff will scan the QR Code from your mobile device for each ticket
Alternatively we can search your tickets via name/email address!




COVID contact tracing form


If you buy your tickst at the door you will need to complete the contact tracing form before you enter the event. You can access the form here: https://www.schoolsoutfest.com.au/trace





CONTACT US

EVENT INFO

Elizabeth Quay Fun Fair

Dates : Sat 26th Sep - Sun 11th Oct

Location : Lot 4, Elizabeth Quay

Price : $10.00+bf Per Person | BUY HERE

Dino-Land at Yagan Square

Dates : Sat 26th Sep - Sun 11th Oct

Location : Lot 10 South, Yagan Square

Price : $10.00+bf Per Person | BUY HERE

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© 2020 SCHOOL'S OUT FEST

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